Steel products are always in demand, whether for large construction projects or small renovations. Therefore, it's important to closely monitor your supply and ensure parts are delivered to your customers on time. This reduces the risk of stockouts in your business.
Difficulties in maintaining an adequate flow of products from your store to your customers are synonymous with lost profitability. However, with planning and an appropriate strategy, it's possible to overcome this bottleneck and increase profitability.
Learn more about stockouts, their main causes, and how to avoid them in your store.
A stockout occurs when your business receives orders for a product but doesn't have enough stock to meet demand.
In addition to the immediate loss of profit due to missed sales, stockouts can lead to customer dissatisfaction, decreasing loyalty. When this situation becomes frequent, it can even impact your brand image.
Various factors can lead to stockouts in a company. Below, we'll present the main ones and how they affect your business's operations.
Generally, a lack of stock is the result of problems with your planning. A common situation is ordering an insufficient volume of products relative to your target audience's demand.
In many cases, this is a problem associated with incorrect calculation of your average stock, which helps determine the volume of products that should be available in your store throughout the month. If you don't have a proper estimate of your audience's demand, it's more difficult to calculate the appropriate volume.
Another factor that can lead to stockouts in your store is a significant delay in steel supply. This limits your ability to make the stock replenishment, creating a window of time in which you don't have enough resources to meet your audience's demands.
This problem can also result from other events outside your business. For example, the supplier may be experiencing difficulties with their distribution system or even with the production of the necessary parts. In any case, it's important to evaluate your supplier options to identify the companies that offer the best return and the lowest incidence of unforeseen events.
Stockouts can also be the result of errors in your internal inventory management. A lack of organization can result in you not finding the material in stock and losing a sale, even when the merchandise is available. It's no wonder this situation is often called a "phantom stockout."
There are also cases where material is lost due to problems in the steel storage in your inventory. Without the necessary care, you run the risk of damaging the product, making it unsuitable for sale. In addition to item unavailability, this type of problem generates significant financial losses.
If you're experiencing stock shortages in your steel shop, here are some tips that can help alleviate the problem.
To avoid problems with the internal management of your products, the best approach is to invest in inventory management tools. With the right software, you can more easily track inventory volume and orders, identifying problems before they get out of control.
Additionally, this system allows you to track your main stock indicators to ensure the health of your business. This way, you'll have more information to analyze each case of disruption, identifying the causes, and implementing changes to prevent the situation from recurring.
As we mentioned, there are many cases where stockouts are caused by a misalignment between inventory volume and actual market demand for a given product.
Understanding this demand better in the planning phase is essential to establish sales targets Realistic inventory requirements and a stock supply that aligns with the demand forecast. This way, you don't waste resources on unsold inventory, but you also don't risk rejecting a large number of customer orders.
If you experience delivery issues at your business, you may need to evaluate your suppliers to see if they can keep up with fluctuations in your store's demand. This applies to both product quality and availability and delivery times.
One way to improve this control and increase visibility is to cultivate a good relationship with your suppliers. This stronger partnership is key to ensuring a high performance in sales, since communication with suppliers is more fluid, facilitating negotiations and speed of response in case of specific needs.
Even when there's no shortage, it's crucial to track the movement of goods in your inventory. This means you need precise control over the available quantity, the date each unit arrived and left, the number of products sold and discarded, and other metrics.
This information is essential for anticipating variations and predicting the possibility of stockouts. This allows you to place orders with your suppliers in advance, avoiding sales disruptions.
Stockouts are a bottleneck for any business. With the right tools and adequate inventory monitoring, you can increase your visibility and prevent this situation from occurring, which is detrimental to your iron and steel store's sales and image. Furthermore, it's crucial to select competent suppliers and build a solid, transparent relationship with them.
Want to continue receiving more tips to strengthen your business? Then follow Grupo Aço Cearense on Facebook, Instagram and LinkedIn to follow our content first hand.