An iron and steel store that aims to improve your management, optimize your work and be more competitive than the competition, you need to pay attention to your daily processes.
Every customer has a different wait time. While most customers dislike waiting to receive their goods, there's a range of waiting times that each customer can tolerate.
When closing a sale, be sure to understand how much time the buyer has until the material arrives and, if necessary, adjust delivery schedules.
Each type of product has a different shape, weight, and level of care when handling. Therefore, evaluate the best type of transportation to deliver different items, from sheets to rebars, screens and coils to tubes and bars.
The better prepared you are, the fewer trips you'll have to make. This saves you time and money.
Sorting the products that will be shipped to the customer is a time-consuming task, but it shouldn't be a reason for delays in your orders.
Therefore, inventory must be carefully considered to facilitate the loading of your deliveries. Items that sell more often need to be stored so that their retrieval doesn't take too long.
One of the keys to any company that resells products is to have efficient merchandise replenishment. This means that inventory control must keep pace with item requisitions and purchases.
By maintaining a good supply level, you not only achieve a faster sales process, but also prevent customers from seeking products from your competitors.
One factor that has a major impact on any company that relies on well-structured and planned logistics is the definition of delivery routes.
They need to be designed to ensure transportation safety, the integrity of the goods, and sufficient time to avoid headaches regarding signed contracts.
Therefore, always evaluate your options and have a good route plan, evaluating alternatives to overcome possible unforeseen circumstances.
To the dismiss and having to hire people again for its team, the company ends up losing some competitiveness in its operations — both due to the time and cost required in these processes and the need for new employees to adapt.
The ideal is to keep all the motivated employees and well-guided. This way, both they and the store itself come out on top in the end.
By following these guidelines, your iron and steel store will have a better chance of achieving better results at the end of the month, as well as having more peace of mind with the reduction of potential customer complaints.
If you'd like more information about merchandise delivery logistics and other tips on how to improve your company's management, subscribe to our newsletter and stay up-to-date on the best market practices!